Team Member Spotlight: Gabby Andrews

In our ongoing series showcasing the people who make The Guestbook special, we are proud to introduce Gabby Andrews. Gabby is a travel industry veteran, lover of wine, and seems unlikely to survive if stranded on a deserted island.

What is your title at The Guestbook?

Director of Customer Growth

What do you do at The Guestbook?

I provide unparalleled (I hope!) customer service and support to our 750+ hotel partners.

How did you get started in the hospitality industry?

I started in hospitality when I was 16 years old, lifeguarding at one of the resorts on the Las Vegas strip. After college I was accepted into the MGM Resorts International management training program in the finance division.

How did you get started at The Guestbook?

I followed my previous boss to The Guestbook. I have been here for two years now and am so happy to be part of the team!

What do you like about working at The Guestbook?

I love that we are a small company and I feel that my opinion truly matters. We are also a very progressive and innovative company and I’m proud that we are constantly introducing new product updates to ensure we deliver a leading-edge product to our hotel partners and members.

What future innovations and/or challenges do you see coming up for hotel loyalty programs?

It will be interesting to see how hotels add/adapt loyalty programs in the post-COVID travel era.

What hobbies/activities do you do outside of work?

I enjoy snowboarding, hiking, traveling, wine tasting and running around after my 5 year old twin boys.

Favorite city?

International: Barcelona and Amsterdam. Domestic: Las Vegas and San Diego

Favorite food or cuisine?

Anything Italian or Sushi

Favorite airline?

Southwest

Favorite movie?

The Goonies! (GOONIES NEVER SAY DIE)

If you were on an island and could only bring 3 things, what would you bring?

I would bring chapstick, hair conditioner and maybe matches to build a fire : )