A perfect partnership with explosive results! The Guestbook brings an innovative, forward thinking, loyalty program to the hospitality industry. By creating the network effect, binding independent hotels together under one program this strengthens the direct booking offering creating immense value for guests. Their team is smart and agile, the API's robust and they have been great partners to work with when integrating their program into our technology. We have seen direct booking results grow immensely through our partnership.

The Guestbook brings an innovative, forward-thinking, loyalty program to the hospitality industry. By creating the network effect, binding independent hotels together under one program, this strengthens the direct booking offering creating immense value for guests. Their team is smart and agile, the API's robust and they have been great partners to work with when integrating their program into our technology. We have seen direct booking results grow immensely through our partnership.

A fantastic set of products for independent hotels! We really like The Guestbooks product offering as their tools give the traveler the ability to choose how they want to use their cash rewards when booking direct at your property.

The Guest Book is a great platform that enables independent hotels and groups to offer loyalty to guests, allowing them to compete with large chains. Additionally, they do a great job in marketing hotels to drive direct traffic.

The Guestbook provides a very simple and cost-effective way for Independents to launch a plug n play rewards program that pays for itself over and over again. In this competitive market, where consumers are expecting points and programs, this well thought out program enables Independents to stay in the game.

Partnering with The Guestbook has been phenomenal. From the team that works behind the scenes making sure they can provide users with the best value when booking hotels around the world to the ease of use of their loyalty program. The various options given to guests between cash back, cash for a cause or cash forward give flexibility to all kind of travelers.

Transaction processing is largely automated, lending itself to a diminished operational impact. Enhanced portal provides helpful analytics with whatever level of detail desired.

The support team at Guestbook is great and very knowledgeable! Program is User friendly for both the Team and the guests.

In the competitive hospitality industry, finding innovative tools to increase direct bookings is crucial. Our hotel’s adoption of The Guestbook has been a game changer in this regard. The platform’s intuitive design and user-friendly interface have significantly streamlined the booking process for our guests. One of the standout features has been the rewards system. Guests appreciate the immediate cash-back rewards, which has fostered a sense of loyalty and encouraged repeat bookings. Additionally, The Guestbook’s integration with our website has been seamless, while enhancing the user experience. Since implementing The Guestbook, we’ve noticed a marked increase in direct bookings. The convenience and incentives offered through the platform have not only attracted new guests but also converted our one-time visitors into regulars. The analytics and reporting tools have been invaluable, providing us with insights into booking trends and guest preferences, enabling us to tailor our guest experiences more effectively. Moreover, The Guestbook’s customer support team deserves a special mention. Their responsiveness and willingness to assist with any queries have made the implementation and ongoing management of the platform hassle-free. In conclusion, The Guestbook has been instrumental in increasing our direct bookings and enhancing our overall guest experience. We highly recommend it to other hotels looking to boost their direct booking strategy.

Everyone we interact with at The Guest Book has always been so helpful and responds quickly. Greatly appreciate everything they help with. #direct

The program that Guestbook has created has increased our direct bookings substantially which is crucial to the success of Independent hotels. In today's world consumers enjoy the options on what they can use their rewards for and Guestbook allows for that component!

Easy to use platform; excellent customer service; constantly evolving and improving; non-nonsense advice; increases conversion rate and guest loyalty by a lot.

The platform is very user friendly and the customer service for the hotel and guests are super helpful and very responsive.

The current incentive for customers to book directly with us has proven to be a valuable aspect of our strategy. By bypassing third-party platforms, guests not only enjoy a more direct and personalized booking experience but also avoid the burden of high commission fees. This not only benefits our customers but also contributes significantly to our bottom line, allowing us to reinvest in enhancing the quality of our services and amenities. Building on this success, we are considering the introduction of a comprehensive loyalty program designed to reward our repeat customers. A loyalty program would not only serve as a token of appreciation for our guests' continued trust and patronage but would also provide them with tangible benefits that extend beyond a single stay. Such programs have proven to foster a sense of brand loyalty, encouraging guests to choose us for their future travel needs. The loyalty program could encompass a range of enticing perks, including exclusive discounts, complimentary room upgrades, early check-ins or late check-outs, and perhaps even partnerships with local businesses to offer unique experiences to our loyal guests. By tailoring the program to cater to the preferences and needs of our valued customers, we aim to create a compelling reason for them to choose us over alternative accommodation options.